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March 23, 2008

和田裕美さんの「売れる営業に変わるセミナー」を受けたよ♪

Photo_3 緊張してオッパッピィ。

22・23日の2日間で和田裕美さんの「売れる営業に変わるセミナー」を受けました。
僕は介護職なので営業ではないのですが、顧客満足度という点では通ずるものがあるのではと思い、思い切って参加しました。

けっこう営業職以外の方も多く、またみなさん勉強して吸収するぞ!と前向きな方ばかりだったので、とても刺激になりました。

介護の仕事は数字が目に見えないサービス業ですが、プレゼンを重ねる度に何を目的としているかが明確になってきました。このワクワク感をぜひご利用者様やご家族様、そして職場の同僚にも伝えていきたいと思います。

また思いがけずこのセミナーの今後の交流のための幹事までおおせつかり、規模の大きさ(50名参加!)にオタオタしてます^^

まだまだたくさん学んだことはあるのですが、今日は燃え尽きたのでここまで。
また追記していきたいと思います。

受講生の皆さん、和田さん、ペリエの皆さんお疲れさまでした!

追記:授業で印象に残ったことは...

①インプット=アウトプット
情報を見聞きするだけでなく、誰かに伝えることでより深く理解できる。
その際相手の話し方やクセもマネをする。

②返事をするとき良い顔をする。
せっかく相手が呼んでくれたのに、真顔で顔を向けるより良い顔を見せましょう^^

特に②はすぐに実践できそうです。今日からチャレンジです!

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Comments

お疲れ様でした!!
たくさん学ばれて吸収されたようですね。
ぜひシェアしてくださいね。
楽しみにしています♪
次は「幹事さん」として腕の見せドコロですねー(*^-^)b
ファイトーー!!

Posted by: NANCY | March 24, 2008 at 17:33

NANCYいつもありがとう。
とりあえず今度の休みにメモをまとめて振り返りたいと思います。
アウトプット、重要なのでシェアしたいですね^^
幹事は規模がでかすぎて(50名!)パニッパニィ♪

Posted by: ロンちゃん&のんちゃん | March 25, 2008 at 01:53

二日間 お疲れ様でした!

熱いロープレ姿に感動しました!
幹事、よろしくおねがいしますね。
懇親会のしめもよかったですよ!!

笑いも有り、笑顔もあり素敵でした!

Posted by: スタッフy | March 26, 2008 at 12:26

スタッフyさん、本当に2日間お疲れさまでした。懇親会、乾杯の音頭はよかったのですが、シメはグダグダでした^^
スタッフのみなさんとも交流できてよかったです。ブラッシュアップ後の懇親会では皆さん参加していただけるのでしょうか?
お会いできるのを楽しみにしています♪

Posted by: ロンちゃん&のんちゃん | March 26, 2008 at 18:37

ロンちゃん&のんちゃんさん
こんにちは。
私たちもお会いできるのを楽しみにしています。


幹事さま、皆さんにどんどんお声がけをしていただいて懇親会盛り上げていってくださいね。

よろしくおねがいします。

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